Why do I need a domain name?
A domain name is your website's address on the internet. It allows
users to find your business online and builds credibility and brand
identity.
For example, www.yourbusiness.ae is easier to remember and more
professional than using a generic platform link.
Registering your own domain ensures you control your online
identity.
How is my website protected from hackers?
We implement multiple layers of security, including:
- Firewall protection
- SSL encryption
- DDoS mitigation
- Server monitoring
- Access control restrictions
For managed plans, we also provide operating system updates and
security patching. However, customers are responsible for securing
their applications, themes, and plugins.
We recommend enabling SSL certificates and keeping all software
updated.
How do I backup my website?
Backup options depend on your hosting plan.
Some plans include automated backups with defined retention periods.
If backups are not included, you can:
- Use your control panel to generate manual backups
- Install backup plugins (for WordPress)
- Purchase an automated backup add-on
We strongly recommend maintaining regular backups to prevent data
loss.