Terms and Conditions

DubaiDomain.ae – Web Hosting & Domain Services

Last Updated: February 5, 2026

1. Introduction

Welcome to DubaiDomain.ae ("DubaiDomain", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services, including web hosting, website builder tools, domain name registration, email services, and related offerings (collectively, the "Services").

By accessing or using DubaiDomain.ae, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Company Information

DubaiDomain.ae is a brand and service operated by WelsGlobal Trading L.L.C., a company registered in the United Arab Emirates. All services provided through DubaiDomain.ae are delivered under the operational, legal, and commercial responsibility of WelsGlobal Trading L.L.C.

3. Scope of Services

DubaiDomain.ae provides, but is not limited to, web hosting services, website builder and content management tools, business email services, domain name registration, renewal, and management, and other related digital services. Service features, limitations, and pricing are described on our website and may vary by plan.

4. Domain Name Services

Domain registration is subject to availability and the rules of the relevant domain registry (e.g., ICANN or country-code registries). DubaiDomain.ae acts as a reseller or intermediary and does not guarantee domain availability or continued registration. You are responsible for ensuring that your chosen domain does not infringe upon any third-party rights.

5. User Responsibilities

• Provide accurate, complete, and up-to-date information
• Maintain confidentiality of account credentials
• Use the Services only for lawful purposes
• Ensure hosted content complies with applicable UAE laws and international regulations

6. Payments, Pricing, and Billing

• All fees are payable in advance unless otherwise stated
• Pricing, billing cycles, and renewal terms are displayed at checkout or within your account dashboard
• Visa or MasterCard debit and credit cards in AED will be accepted for payment
• The displayed price and currency at checkout will match the Transaction Receipt and the amount charged to the card

Failure to complete payment may result in service suspension or termination.

7. Payment Security

DubaiDomain.ae does not store, process, or retain your credit card or banking information. All payments are processed securely through trusted third-party payment processors that comply with industry security standards, including PCI-DSS.

8. Refunds and Cancellations

Refunds and cancellations are subject to the applicable refund and cancellation policies published on our website or communicated at the time of purchase. Refunds, where applicable, will be processed only through the original mode of payment and within the timelines disclosed in our policies.

9. Sanctions and Restricted Countries

We will not trade with or provide any services to OFAC and sanctioned countries.

10. Transaction Records

Cardholders must retain a copy of transaction records and DubaiDomain.ae policies and rules.

11. Service Availability

While we aim to provide reliable and uninterrupted Services, DubaiDomain.ae does not guarantee 100% uptime. Temporary interruptions may occur due to maintenance, third-party service failures, or circumstances beyond our reasonable control.

12. Limitation of Liability

To the maximum extent permitted by applicable law, DubaiDomain.ae and WelsGlobal Trading L.L.C. shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid by you for the affected Services during the preceding twelve (12) months.

13. Indemnification

You agree to indemnify and hold harmless DubaiDomain.ae and WelsGlobal Trading L.L.C. from any claims, damages, losses, or expenses arising out of your use of the Services, your content, or your violation of these Terms.

14. Governing Law and Jurisdiction

Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Email: [email protected]